Safe Play First

Responsible Gaming at tc66

tc66 believes that entertainment should never come at the cost of your wellbeing. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support needed to stay in control — always.

18+ Only Self-Exclusion Available Deposit Limits Time-Out Tools 24/7 Support

Last updated: January 2026 — tc66 reviews this policy regularly to reflect best practices in player welfare.

Your Safe Play Toolkit

tc66 provides every registered member with direct access to the following responsible gaming tools — free of charge, effective immediately upon request.

Self-Exclusion

Voluntarily block access to your tc66 account for a defined period — from 30 days up to five years, or permanently. During exclusion, all login attempts will be declined and marketing communications will cease immediately.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit to your tc66 account in BDT. Once the limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases require a 7-day cooling-off period.

Session Time Limits

Define the maximum continuous play time allowed per session. When your limit is reached, tc66 will display a reminder notification and, if you confirm, log you out automatically to encourage breaks.

Time-Out / Cooling-Off

Take a short break from tc66 without permanently closing your account. Time-outs are available in durations of 24 hours, 48 hours, 7 days, and 30 days. Your account and balance are preserved; you simply cannot log in during the period.

Loss Limits

Set a ceiling on the total amount you are willing to lose within a given time period. Once your loss limit is reached, your account will be restricted from further wagers until the period resets, protecting you from chasing losses.

Dedicated Support

Our responsible gaming support team is reachable at [email protected] at any time. Whether you need help setting limits, activating self-exclusion, or simply want to talk through concerns, our team responds within 48 hours and treats all enquiries with strict confidentiality.

1. Age Restriction & Eligibility

18+

tc66 operates exclusively as an 18+ platform. Registration, deposit, and participation in any game or betting market on tc66 is strictly reserved for individuals who are 18 years of age or older at the time of registration. This is a firm, non-negotiable rule that applies to every player in Bangladesh regardless of the deposit method used or the game category accessed.

During the account verification (KYC) process, tc66 requires all members to submit a valid government-issued identity document — such as a National Identity Card (NID) or passport — that confirms their date of birth. Accounts where age verification fails, or where a member is found to have misrepresented their age, will be suspended immediately and any associated funds will be handled in accordance with our Terms & Conditions.

          Zero Tolerance for Underage Play: If tc66 has reasonable grounds to suspect that a member is under 18 years of age, the account will be suspended without notice pending age verification. Any winnings accrued during the period of underage use will be forfeited. tc66 actively cooperates with any investigation by relevant authorities regarding underage gambling.
        

Beyond the legal age threshold, tc66 also requires that members are legally permitted to participate in online gambling in their jurisdiction of residence. By creating a tc66 account, members confirm that they have verified their own eligibility under any laws applicable to them. It is each member's responsibility to remain informed of any changes to local regulations affecting their ability to use the platform lawfully.

2. Recognising Problem Gambling

Gambling is intended to be a source of entertainment. For the vast majority of players, it remains exactly that. However, for a small number of individuals, gambling can develop into a compulsive behaviour that negatively affects their finances, relationships, and mental health. Recognising the early warning signs is the first and most important step toward getting back in control.

The following behaviours may indicate that gambling has become a problem. Be honest with yourself if any of these patterns feel familiar:

Spending more money on gambling than you originally planned or can comfortably afford to lose.

Chasing losses — continuing to bet in an attempt to win back money you have already lost.

Feeling restless, anxious, or irritable when attempting to reduce or stop gambling.

Gambling to escape personal problems, stress, depression, or feelings of helplessness.

Neglecting work, studies, family, or personal responsibilities due to time spent gambling.

Borrowing money, selling possessions, or taking loans to fund gambling activity.

Concealing gambling activity from family members or close friends out of guilt or shame.

Repeatedly making unsuccessful attempts to control, cut back, or stop gambling.

You are not alone. Problem gambling affects people from all walks of life. Recognising these signs is a sign of strength, not weakness. tc66's support team is available at [email protected] to listen without judgment and to help you activate the protective tools described in this page — immediately and confidentially.

tc66's internal monitoring systems also flag unusual patterns of play — such as significantly increased deposit frequency, extended uninterrupted sessions, or rapid-sequence bet escalation — and may proactively reach out to members displaying such patterns to offer responsible gaming resources. This outreach is made in good faith and is entirely confidential.

3. Self-Exclusion Programme

Self-exclusion is tc66's most comprehensive responsible gaming tool. It allows you to make a binding commitment to stop gambling on the platform for a defined period. Once activated, tc66 will do everything technically possible to enforce the exclusion and prevent you from accessing your account.

The following self-exclusion periods are available:

Exclusion Period	Type	Can Be Reversed Early?	Marketing Communications
30 days	Short-term cooling-off	No — full period must elapse	Suspended immediately
90 days	Medium-term break	No — full period must elapse	Suspended immediately
6 months	Extended break	No — full period must elapse	Suspended immediately
1 year	Long-term exclusion	No — full period must elapse	Suspended immediately
5 years	Long-term exclusion	No — full period must elapse	Suspended immediately
Permanent	Indefinite closure	No — account closed permanently	Permanently unsubscribed

To activate self-exclusion, send an email to [email protected] with the subject line "Self-Exclusion Request", your registered account username, and your preferred exclusion period. tc66 will process the request within 24 hours of receipt and send a written confirmation. During the processing window, we strongly encourage you to avoid logging in and to delete any saved passwords or autofill data from your browser.

          After Exclusion Ends: When a self-exclusion period expires (for non-permanent exclusions), your account will not automatically reactivate. You must contact tc66 support and complete a brief re-activation review before regaining access. This deliberate friction is designed to give you one final opportunity to reconsider before returning to play.
        

tc66 cannot guarantee that a self-excluded member will be entirely prevented from creating a new account using different personal details. We strongly encourage self-excluded members not to attempt to circumvent the exclusion. Doing so may indicate that professional counselling support would be beneficial — see Section 6 for guidance on where to seek help.

4. Deposit & Spending Limits

Deposit limits are one of the most effective ways to keep your gambling spending within a budget that you have consciously chosen in advance — before the excitement of gameplay influences your decisions. tc66 supports three types of financial limit, each operating over a different time window:

Daily deposit limit: Sets the maximum total amount you may deposit to your tc66 account within any rolling 24-hour period, measured in BDT. Once reached, deposits are declined until the 24-hour window resets.
Weekly deposit limit: Sets the maximum total deposit amount across any rolling 7-day period. This is the most commonly used limit type and is particularly effective for members who tend to play on weekends or around BPL and IPL cricket matches.
Monthly deposit limit: Sets the maximum total deposit amount across any rolling 30-day calendar period, providing a broader financial boundary for members who manage their entertainment budget on a monthly basis.
Loss limit: Sets a cap on the total net losses you may sustain over a daily, weekly, or monthly period. When your losses across that period reach your chosen threshold, further wagering is suspended until the period resets.
Wager limit: Sets a maximum value for individual bets or game stakes, preventing any single wager from exceeding your specified amount regardless of your overall account balance.

          Asymmetric Change Rules: Reducing any limit takes effect immediately and cannot be reversed for 24 hours. Increasing a limit requires a mandatory 7-day waiting period between your request and the increase taking effect. This asymmetry is intentional — it ensures that decisions made in the heat of the moment cannot instantly undo the protective boundaries you set with a clear head.
        

To set or adjust your limits, log in to your tc66 account, navigate to the Responsible Gaming section of your account settings, and follow the on-screen instructions. You may also request limit changes by emailing [email protected] from your registered email address, stating your username, the type of limit, the amount in BDT, and the desired time period.

5. Time-Out & Cooling-Off Features

A time-out is a shorter, reversible break from tc66 designed for players who feel they need to step away from gambling for a period without making a longer-term commitment. Unlike self-exclusion, a time-out is a temporary measure — your account, balance, and history are fully preserved and will be accessible again once the period ends.

tc66 offers time-out periods of 24 hours, 48 hours, 7 days, and 30 days. During a time-out:

You cannot log in to your tc66 account from any device or browser.
Your account balance is frozen — no deposits, withdrawals, or wagers can be placed.
All promotional and marketing communications are paused for the duration of the time-out.
Any pending bets placed before the time-out began will be settled normally according to their outcomes.
Winnings from any pre-existing unsettled bets will be credited to your account balance and will be available for withdrawal once the time-out expires.

In addition to full time-outs, tc66 provides in-session reminders that trigger at intervals you choose — for example, every 60 minutes of continuous play. These reminders display a summary of your session duration and net result, encouraging you to pause and reassess before continuing. These session reminders can be configured in your account settings.

          Reality Check Notifications: tc66 recommends enabling reality check notifications for all members who play for extended periods. Research consistently shows that brief, factual reminders about time spent and money wagered significantly improve player decision-making and reduce the risk of unintended overspending during a session.
        

6. Getting Help & Player Support

If you feel that gambling is no longer a leisure activity and has begun to cause stress, financial strain, or conflict in your personal life, please reach out for help. Asking for support is a practical and courageous decision — not a sign of failure.

tc66's responsible gaming support team can be contacted directly at any time. All responsible gaming enquiries are handled with complete confidentiality and are treated with the seriousness and compassion they deserve.

tc66 Responsible Gaming Support

Our dedicated support team handles all responsible gaming requests — including self-exclusion activation, limit setting, account closures, and general wellbeing concerns. We aim to respond to all responsible gaming emails within 48 hours, and urgent self-exclusion requests are processed within 24 hours.

[email protected]

In addition to tc66's internal support, we strongly encourage members who are experiencing difficulties to reach out to external organisations specialising in gambling addiction support. Speaking with a professional counsellor or a peer support group can make a significant difference in recovery. The following types of resources are available in Bangladesh:

Mental health helplines: Bangladesh has a growing network of mental health hotlines and counselling centres available in Dhaka, Chittagong, Sylhet, and other major cities. Your local health authority can direct you to the nearest accredited service.
Hospital outpatient services: Psychiatry and psychology departments at teaching hospitals across Bangladesh — including those in Dhaka Medical College and Chittagong Medical College — offer confidential consultations for behavioural health concerns including compulsive gambling.
Community support networks: Peer support communities for people experiencing gambling-related harm operate in several Bangladeshi cities. Speaking with others who have shared similar experiences can be a valuable complement to professional care.
Family and social welfare services: Bangladesh's Department of Social Services provides access to social workers and family welfare officers who can assist with the broader personal and financial impacts of problem gambling.

tc66 can provide further guidance on locating appropriate support resources in your area. Simply email us at [email protected] and our team will do their best to connect you with relevant local services.

7. Parental Controls & Minor Protection

tc66 takes the protection of minors with the utmost seriousness. If you share a device — a smartphone, tablet, or computer — with children or younger family members, it is your responsibility as the account holder to ensure that those individuals cannot access your tc66 account. tc66 recommends the following practical measures:

Use a strong, unique password for your tc66 account that is not shared with or known to any other person in your household, including older teenagers.
Enable two-factor authentication (2FA) on your tc66 account so that a login attempt from an unfamiliar device triggers an OTP to your registered mobile number — giving you immediate notice of any unauthorised access.
Log out after every session when using a shared device, and disable any browser autofill or password-save feature for the tc66 site on that device.
Use device-level parental control software to block access to gambling websites on any device that children use. Third-party filtering tools are available for Android, iOS, and Windows devices and can block gambling-category websites at the network or application level.
Keep financial accounts separate: Do not link payment methods such as bKash or Nagad to accounts accessible to minors. Ensure that your tc66-linked payment wallet is protected by its own PIN or biometric lock.

Report Suspected Underage Access: If you have reason to believe that a minor has accessed or attempted to access your tc66 account, please contact [email protected] immediately. tc66 will work with you to secure the account, review any transactions made during the period of suspected underage access, and take appropriate action.

Parents and guardians who are concerned about a young person's relationship with gambling — even on platforms other than tc66 — are encouraged to have open, non-judgmental conversations about the risks of gambling and to seek professional guidance if the concern is serious. Early intervention is significantly more effective than late-stage treatment.

8. tc66's Commitment to Safe Play

Responsible gaming is not a box tc66 ticks to meet a compliance requirement — it is a genuine, ongoing commitment that shapes how we design our platform, train our support team, and think about our members' long-term wellbeing. We believe that a player who stays in control and enjoys tc66 sustainably is far more valuable to us than one who spends beyond their means and ultimately leaves the platform with a negative experience.

tc66's responsible gaming programme is built on four principles:

Prevention: We provide tools, information, and reminders that help members avoid developing harmful gambling habits in the first place. This includes deposit limits, session reminders, and clear, honest communication about the risks of gambling at every stage of the member journey.
Detection: Our platform monitoring systems are designed to identify behavioural patterns associated with problem gambling — such as late-night session escalation, rapid deposit sequences, and persistent loss-chasing — so that our team can intervene proactively and offer support before a situation becomes a crisis.
Intervention: When a concern is identified — whether by our systems, by a member reaching out, or by a concerned family member contacting us — tc66 acts promptly. This includes reaching out directly to members, restricting accounts where appropriate, and facilitating access to external support services.
Recovery: For members who have taken a break from tc66 following a period of problematic gambling, we offer a considered, transparent process for re-engaging with the platform at a reduced level of activity, including mandatory cooling-off periods and ongoing limit monitoring.

tc66 is committed to continuous improvement of its responsible gaming standards. We review this policy at least annually and update it in response to developments in responsible gambling research, changes in the Bangladeshi regulatory environment, and feedback from our own members and support team. The most current version of this policy is always published on this page with a clear effective date.

A Final Reminder: Gambling should always be fun. Set a budget before you play, stick to it, and treat any winnings as a bonus rather than an expectation. If at any point the fun stops, please use our tools, contact our team, or reach out to a professional support service. tc66 is on your side — always. Contact us any time at [email protected].

Play Smart. Stay in Control.

Responsible gaming starts with the right information and tools. Explore tc66's full range of games with your limits in place — and enjoy every session knowing you are playing safely.

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